Payments Admin / Deposits Specialist (Remote - LATAM)

SeedTrust • ,

7d • Remote

About The Position

Veratru serves as a critical financial partner supporting the federal "No Surprises Act" in the US. When healthcare providers and insurance companies disagree on payment for out-of-network services, they enter a structured dispute resolution process. We manage the financial reconciliation and processing behind these complex operations.

As a Payments Admin / Deposits Specialist, your primary responsibility is to post incoming deposits to client accounts quickly and accurately. You will act as a financial "detective," working closely with vendors who remit funds and assisting with researching, identifying, and reconciling bulk deposits to their specific medical dispute cases.

This role requires surgical attention to detail, strong organizational skills, and the ability to manage a very high volume of repetitive transactions. Your accuracy and responsiveness will help ensure funds are posted immediately and maintain strong relationships with our clients and partners. You will be joining a bilingual team distributed across Costa Rica and Argentina during a period of exciting growth!

Requirements

• 1+ years of experience in Accounts Payable (AP), Accounts Receivable (AR), Payment Processing, Bank Reconciliation, or Financial Data Entry, plus 1 year of professional office experience.
• Proficient in Excel and Google Sheets (comfortable downloading, cross-referencing, and managing high volumes of data).
• Exceptional attention to detail and accuracy.
• Strong tolerance for routine; not easily frustrated by repetitive, data-entry heavy tasks.
• Ability to think critically, have a "detective mindset" to solve problems confidently, and stay calm under pressure.
• Ability to learn quickly, adapt easily to new software/tools, and bring a proactive, self-motivated attitude.
• Business-level English proficiency (written and verbal) is required to communicate effectively with US vendors.
• Must have your own reliable laptop or computer.
• Resume must be submitted in English to be considered.

Nice To Haves

• Previous experience in US Medical Insurance or working with US Insurance Providers (familiarity with medical billing jargon is a huge plus!).

Responsibilities

• Download and review daily bank transactions (ACH, checks).
• Perform manual reconciliation to accurately and timely post these payments to their corresponding cases in our internal system (IDRE).
• Break down large, global payments (e.g., $10,000) and investigate which specific medical disputes each fraction of the money belongs to.
• Identify missing funds, overpayments, or duplicated payments.
• Monitor the shared inbox and act as the first line of contact.
• Correspond (in English) with US-based external vendors and partners to resolve payment discrepancies.
• Enter requests into the bill-pay system and work with teams across the organization as needed for urgent payment requests.
• Assist with ad-hoc tasks and special projects as the team scales to onboard a new major client.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed