Payment Specialist- Evernorth

Cigna Healthcare•Florida Work at Home, FL

1d•$18 - $26•Remote

About The Position

As a Payment Specialist, you will help ensure accurate, timely posting of payments and adjustments while supporting the financial integrity of the organization. You will analyze payment activity, identify trends, resolve discrepancies, and contribute to efficient revenue cycle operations. Your attention to detail and commitment to service will help strengthen internal workflows and enhance the overall payment experience.

Requirements

One year of experience in billing, cash posting, or collections, preferably in healthcare.
Proficiency with computers and Microsoft Office.
Knowledge of medical terminology.
Ability to work effectively in a fast‑paced, multitasking environment.
Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

Experience with CPR+ or Caretend
Experience with HCPCS, ICD‑10, and medical billing practices.
Familiarity with third‑party payer guidelines and reimbursement practices.
Strong communication, organization, and problem‑solving skills.
Experience in patient accounting systems or revenue cycle operations.

Responsibilities

Apply payments and contractual adjustments accurately and in accordance with departmental procedures.
Process patient and insurance refunds for overpayments.
Identify payer trends and communicate findings to leadership.
Review contracts, analyze per‑diem vs. drug rate structures, and ensure appropriate claim adjustments.
Forward paper denials and remittance documentation to A/R teams for follow‑up.
Research discrepancies and resolve issues to support accurate reimbursement.
Meet quality assurance expectations and productivity benchmarks.
Perform additional duties as assigned to support payment operations.