Payment Specialist l (Onsite)

Dovenmuehle Mortgage, Inc. • Lake Zurich, IL

8d • $19 - $20 • Onsite

About The Position

Responsible for processing all types of cashier transactions. Reports to Supervisor.

Requirements

• High School Diploma or equivalent
• 3+ years of cash handling or accounting experience in a high-volume setting
• Superior data entry, basic math, and cash balancing skills
• Solid PC skills: Proficient with Microsoft applications
• Strong analytical and problem-solving skills and attention to detail and accuracy
• Ability to handle complex, multiple tasks simultaneously with a sense of urgency in a fast-paced environment.
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.
• Detail-oriented and able to follow complex instructions accurately.

Nice To Haves

• Payment File Management
• Client Communication
• Suspense Management

Responsibilities

• Oversees Payment Processing or Payoffs using internal servicing software.
• Review and sort payments or payoffs received by overnight and regular mail.
• Communicate with other departments to process rejected payments and payoffs.
• Monitor daily reports, faxes, email, and other information received to ensure timely application of all payments or payoffs.
• Identify and verify checks, batches, payoffs, and payments.
• Research and reconcile outstanding items and balance discrepancies.
• Assist with Branch Payment Interface, wires, transmittals, reports, and account research.
• Scanning, filing, faxing, and answering phones.
• Complete daily JIRA Tasks
• May assist Team Lead and Management in the training of new or seasoned employees.
• Comply with the Code of Conduct and regulatory training requirements.
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED