Payment Reconciliation Specialist (Physical Therapy/Medical Billing/EHR)

Raintree Systems, Inc.

2d • Remote

About The Position

The Payment Reconciliation Specialist ensures receipt of deposits and balances and reconciles daily, weekly, and monthly bank deposits. The role includes payment posting and payment follow-ups, with a strong focus on timeliness, quality, and accuracy. This is a fully remote position available to candidates located in designated U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, and TX.

Requirements

• At least 3 years of medical insurance posting experience.
• Knowledge of payer contracts and government reimbursement rules.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word, and Google applications.
• Skill in using computer applications for payment posting and an understanding of accounts receivable follow-up.
• Knowledge of insurance and reimbursement policies.
• Experience performing tasks requiring a basic understanding of accounting and math skills.
• Proactive curiosity and basic AI fluency to identify efficiency gains and streamline daily workflows.
• Strong written and verbal communication skills; dependable, reliable, and able to take initiative.
• Ability to work well in a team and independently, with strong interpersonal skills.
• Strong organizational skills, attention to detail, and ability to prioritize, complete tasks, and meet deadlines.
• Ability to promote a positive influence within the team, department, and company.

Nice To Haves

• Experience with Raintree Systems.

Responsibilities

• Update and maintain reconciliation logs and spreadsheets; review, investigate, and reconcile deposits and supporting documentation to enable accurate posting.
• Investigate and resolve outstanding deposits, contacting clients and payers for additional information as needed.
• Identify and research information needed to resolve posting errors and follow-ups.
• Participate in month-end closing.
• Retrieve and post remittances from payer websites when needed.
• Research unidentified payments and recoupments to determine appropriate resolution.
• Identify patterns and trends that may indicate an issue and notify leads or supervisors.
• Assist clients by answering inquiries and providing information.
• Reconcile daily cash deposits to the billing system and bank.
• Complete special projects and assignments as assigned.
• Adhere to HIPAA guidelines, company HR policies, standard operating procedures, and other corporate initiatives.

Benefits

• Remote-first work arrangement.
• Paid time off.
• 11 paid holidays and a year-end holiday break.
• Health, dental, and vision coverage.
• HSA/FSA.
• 401(k) with company match.
• Disability and life insurance.
• Employee Assistance Program.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed