Team Lead, Payment Processing

Rubicon•Atlanta, GA

3d•Hybrid

About The Position

The Payment Processing Team Lead is responsible for overseeing daily payment operations and supporting workflow execution across the team. This role leads key processes related to safeguarding, monitoring, and reconciliation of the organization’s credit card activity. Reporting to the Payment Processing Manager, the Team Lead ensures payments are processed accurately, timely and in compliance with established policies and controls. The role supports team productivity, addresses & resolves escalations, and manages priority and complex payment requests received through CRM system, while helping to maintain consistency and efficiency in day-to-day operations.

Requirements

High School Diploma required.
Ability to read and interpret documents such as complex invoices and reports.
Ability to write routine reports and correspondence.
Ability to speak effectively with employees of organization.
Highly detail oriented and organized in work and ability to meet assigned deadlines.
Ability to act and operate independently.
Proficiency with email and Microsoft Office applications, particularly Excel.
Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
Travel and/or onsite work will be on an as needed basis
To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work.
A quiet, distraction-free workspace is required for maintaining productivity.

Nice To Haves

Bachelor’s degree in Accounting or Finance is preferred.

Responsibilities

Input general and administrative related vendor invoices into the general ledger recording the AP and the expense.
Ensure that expenses are properly approved, authorized to pay and are coded to the correct general ledger account on the same day of payment.
Execute payment runs for general and administrative expenses on a bi-weekly or weekly basis.
Manage and triage the CRM queue containing critical payment requests, ensuring items are reviewed, prioritized, and resolved within required timeframes.
Coordinate daily team workflows, helping distribute tasks and ensuring timely completion of paymentârelated activities.
Prepare and ensure complete and accurate reconciliation of the organization’s credit card accounts on a daily basis.
Assist in preparing payment batches for ACH, checks, wire transfers, and other payment methods, ensuring completeness and compliance with internal controls.
Issue payment runs to vendors via checks, ACH, E-Check, and SUA.
Ensure that accounts payables are getting paid in a timely manner and that the ageing within accounts payables are no greater than the due date of the invoice.
Research and respond to vendor requests for information by monitoring the AP Invoices and inquiries from vendors.
Serve as the primary escalation point for issues related to credit card payments, complex vendor concerns, or urgent payment discrepancies.
Partner with Accounting, Finance, Customer Service, and other internal teams to investigate and resolve transactional issues.
Create, update, and maintain operational and financial reports in Excel, utilizing intermediateâlevel functions (e.g., pivot tables, formulas, reconciliations).
Support leadership with data analysis and periodic reporting to identify trends, needs, and improvement opportunities.
Monitor and maintain the organization’s Concur portal by reviewing and reconciling expenses on credit card back to expenses within Concur.
Assist in month end closing.
Ability to travel and/or work onsite as needed.
Performs other duties as assigned or apparent.