Payment Processing Analyst / Manager
About The Position
PACE is the recognized leader in mass tort claims management and handling. Our clients include defendant companies, insurers, reinsurers, government agencies and financial institutions. By combining the proven experience of our professionals with modern systems and technology, we provide our clients with a cost-effective solution to address their mass tort litigation needs while improving the quality of the information. We are seeking a Payment Processing Analyst / Manager to execute high-volume disbursement processing for our claims administration business. This role is responsible for executing and supervising day-to-day payment operations, ensuring accuracy and timeliness of payments, and serving as a key point of contact for clients. The ideal candidate is highly detail-oriented, comfortable with technology, and experienced in managing complex payment workflows.
Requirements
- High comfort level with technology, including financial systems and banking platforms
- Strong Excel skills.
- Excellent written and verbal communication skills.
- Strong attention to detail with the ability to manage competing priorities
Nice To Haves
- Bachelor’s degree preferred; equivalent experience considered.
- Experience in payment processing, treasury operations, claims administration, or financial operations a plus.
Responsibilities
- Execute end-to-end payment processing for claims distributions, including high volumes of checks, ACH, and wire payments using a combination of in- house systems and multiple banking platforms.
- Ensure timely, accurate, and secure execution of all disbursements.
- Supervise others responsible for payment processing.
- Perform monthly bank reconciliations.
- Resolve positive pay exceptions, rejected payments, and client inquiries promptly and professionally.
- Serve as a primary point of contact with clients regarding payment status, reporting, and issue resolution.
- Prepare reports using advanced Excel functions (e.g., pivot tables, lookups, reconciliations) as well as using in-house reporting software.
- Partner with internal teams (claims, IT etc.) to support seamless operations.
- Enforce internal controls, approval workflows, and audit-ready documentation.
- Monitor operational efficiency; recommend process improvements
Benefits
- Full benefits with 401(k), including company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
