The Payment Posting Specialist is expected to maintain high levels of accuracy, productivity, accountability, and professionalism while ensuring timely and compliant payment posting within XiFin. This role involves accurately posting insurance and patient payments, adjustments, denials, recoupments, refunds, and EFT/ERA transactions within established turnaround times. The specialist will maintain daily productivity standards, manage assigned work queues, and minimize backlog. A key responsibility is reconciling daily deposits, payment batches, and account balances, promptly identifying and escalating any discrepancies. The role requires applying contractual adjustments and payer-specific posting guidelines in accordance with company policies and regulatory requirements, as well as researching and resolving unapplied cash, posting errors, and payment variances. Processing refund requests in compliance with company policies, HIPAA regulations, CMS guidelines, and payer requirements is also essential. The Payment Posting Specialist will effectively utilize XiFin and related systems, follow established workflows and standard operating procedures, and collaborate with billing, coding, accounts receivable, and client billing teams to resolve payment and account issues. Maintaining confidentiality of patient and financial information, assisting with month-end close activities, audits, and reporting requests, and communicating professionally with leadership and team members are also core duties. Dependable attendance, punctuality, professionalism, and accountability are expected in daily job performance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED