Payment Posting Specialist, 250 E Liberty, 8:00a-4:30p

UofL Health • Louisville, KY

5d • Onsite

About The Position

UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. This position provides accurate and timely payment entry and posting to the practice management system. All payments are posted within 72 hours of receipt, and all outstanding payments are resolved by the end of the month. The role involves posting payments received through bank lockbox/ACH, UofL Treasury, and patient payments, as well as balancing batches, running transaction reports, and reconciling payments to bank deposit information. The specialist also posts payer adjustments and rejections, communicates with insurance payers and internal customers to resolve payment issues, researches and resolves unidentified payments, maintains third-party payments through bi-weekly transfers, resolves all credit balances, and identifies accounts requiring refunds, preparing all necessary documentation.

Requirements

• High School Diploma or equivalent required.
• Two years of experience as data entry in a health care environment preferred

Responsibilities

• Posts payments to practice management system
• All payments posted within 72 hours of receipt
• Resolves all outstanding payments by end of month
• Posts payments received through the bank lockbox/ACH, UofL Treasury and patient payments
• Balances batches and run transaction reports
• Reconciles all payments posted to bank deposit information
• Posts payer adjustments and rejections to the appropriate patient account
• Ensures accurate posting of all transactions
• Communicates with insurance payers, internal customers, when necessary, to resolve payment issues
• Researches and resolves unidentified payments
• Maintains third-party payments through bi-weekly transfers
• Resolves all credit balances
• Identifies accounts that require refunds, preparing all required documentation
• Batch payments according to various payer types.
• Makes copies of each check and balances original to check copies.
• Complete tasks by deadline.
• After leadership approval, responsible for transferring payments from one account to another.
• Identify and report all trends that may provide insight into payment challenges.
• Phone contact with insurance companies, patient, physician office, attorney, etc for additional information to process payment.
• Initiate refunds
• Receives, opens, and sorts incoming payments for patient accounts.
• Daily run check through check scanner for deposit.
• Complete the direct deposit form and work with Finance on reporting.
• Maintain compliance with all company policies, procedures and standards of conduct.
• Attend seminars as requested.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED