Payment Posting Manager

Assembly Health
$70,000 - $90,000Onsite

About The Position

We are looking for a Payment Posting Manager to join our Physician RCM division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and want to make a direct impact on our business, then look no further! We are adding to our motivated team that prides itself on being client-focused, biased to action, improving together, and insistent on excellence and integrity. This is a full-time, exempt position reporting to the VP, Physician RCM.

Requirements

  • 5+ years of payment posting experience, including 3+ years in a lead or supervisory capacity.
  • Strong knowledge of billing, insurance practices, and payment posting procedures.
  • Prior experience supervising or leading a team in a healthcare RCM or billing environment preferred.
  • Experience using NextGen Enterprise Practice Management is required.
  • Strong communication, leadership, and organizational skills are required.
  • Excellent customer service skills and the ability to manage client relationships professionally.
  • The ability to work independently as well as lead and support a team environment.
  • Ability to function well in a fast-paced and at times stressful environment.

Responsibilities

  • Lead, train, and supervise the payment posting team to ensure accurate and timely posting of electronic and manual payments.
  • Oversee the download and posting of insurance and patient payments, ensuring accuracy and completeness.
  • Monitor and balance daily, weekly, and monthly payment postings across the team.
  • Review and approve client monthly spreadsheets and reporting for accuracy.
  • Ensure timely closure of folders and resolution of outstanding items.
  • Oversee the handling of denials and aged claims, ensuring team members are working within established timelines.
  • Establish and monitor productivity and quality standards for the payment posting team; conduct performance reviews and provide coaching as needed.
  • Identify process improvement opportunities and implement best practices to increase efficiency and accuracy.
  • Serve as an escalation point for complex payment posting issues.
  • Collaborate with RCM Account Managers and other departments to address client needs and resolve discrepancies.
  • Lead and participate in department meetings and other general staff meetings.
  • Other tasks and projects as needed.

Benefits

  • Paid Holidays
  • Paid Time Off
  • medical
  • dental
  • vision
  • 401(k)
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