Payment Poster - Pharmacy

Children's Hospital of Philadelphia • Philadelphia, PA

2d • $23 - $29 • Onsite

About The Position

The Payment Poster is responsible for accurately applying government, commercial, international, and other payments to accounts. They will perform a variety of accounting activities while safeguarding revenue collected to ensure all financial transactions are accurately accounted for. This includes the reconciliation of all manual and electronic payments, including lockbox. For pharmacy payment posting, responsibilities also include reconciliation of cash, 935s, lockbox activity, and deposits, as well as retrieving and posting all pharmacy monies through manual posting or 835 retrievals. This position could be assigned to the hospital, professional, or home care department and supports the CHOP mission with efficient and effective revenue cycle management.

Requirements

• High School Diploma / GED - Required
• At least one (1) year Accounts Receivables, Payment Posting, or Related Healthcare Billing experience - Required
• HIPAA compliance standards (Required proficiency)
• Effective communication, interpersonal skills, analytical skills, and problem solving skills. (Required proficiency)
• Excellent organizational and time management skills. (Required proficiency)
• Detail and results oriented. (Required proficiency)
• High aptitude for math. (Required proficiency)
• Excellent writing and oral communication skills. (Required proficiency)
• Ability to work independently and prioritize work. (Required proficiency)
• Basic Computer skills (Required proficiency)
• High proficiency in Microsoft Excel. (Required proficiency)
• Ability to work cooperatively in a team environment. (Required proficiency)
• Demonstrated customer service skills, customer focus abilities and the ability to understand Children’s Hospital of Philadelphia customer needs. (Required proficiency)
• Demonstrated effective interpersonal, verbal, and written communication skills. (Required proficiency)
• Must have 10-key by touch. (Required proficiency)
• Demonstrated experience with multiple computer applications. (Required proficiency)

Nice To Haves

• Associate's Degree - Preferred
• Experience with Epic systems - Preferred
• Working experience with electronic remits and payment posting preferred.
• Basic understanding of Lock box processing including understanding of CHOP organizational structure and ensuring payments are posted under correct NPI to adhere with CHOP compliance guidelines.
• Knowledge of current insurance rules and regulations.
• Proficient in interpreting EOBs.
• Knowledge of third-party reimbursement and physician/hospital billing. (Preferred proficiency)
• Experience in using commonly used electronic health records and healthcare revenue cycle financial management systems. (Preferred proficiency)
• Responsible for the full comprehension of CHOP revenue cycle work design including registration, billing, payment posting, account receivable follow-up, and compliance actions. (Preferred proficiency)

Responsibilities

• Timely payment posting, perform adjustment when appropriate, and complete cash transfers within multiple systems.
• Reconciliation of posted batches to ensure proper resolution of accounts.
• Inform collection teams when adjustments are causing credits or accounts are not closing.
• Research unidentified payments on accounts to resolve account discrepancies to resolution.
• Posts all payments to the specified patient account in accordance with the current payment posting policy and procedure.
• Review scanned documentation to identify contractual amounts or payment that require posting to patient's accounts.
• Responsible for the collection, review, and posting of checks sent through the mail.
• Research, resolve and accurately document payment discrepancies.
• Provides training as assigned to new employees, as well as cross training.
• Interfaces well with all levels of staff and management.
• Meets established daily/weekly reasonable work expectation of productivity and quality requirements.
• Maintains all PHI in accordance with HIPAA, JACHO, third party contractual agreements along with CHOP policy and procedures.
• Ability to communicate effectively and collaborate with teams across Patient Financial Services and other departments around operational efficiencies.
• Provide recommendations for corrective action to management team to ensure efficiency of the revenue cycle.
• Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.
• Consistently supports compliance by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations.
• Other duties as assigned within scope of responsibilities.

Benefits

• Complimentary Healthcare Financial Management Association (HFMA) membership
• Access to nationally recognized certifications
• Access to a network of experts at the intersection of finance and technology
• Enterprise-wide volunteer opportunities
• Patient-focused initiatives
• Annual influenza vaccine

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED