Payment Network Expense and Operations Analyst, Vice President (Hybrid)

Citi • Atlanta, GA

1d • $129,840 - $194,760 • Hybrid

About The Position

Citi is looking for a Payment Network Expense and Operations Analyst to take ownership of financial oversight and billing operations across Mastercard and Visa network relationships. In this role, you will sit at the intersection of finance, product, and technology — identifying opportunities to improve expense management and strengthen financial controls across Citi's card payment operations. Your analytical expertise and understanding of card payment economics will directly shape the accuracy, efficiency, and integrity of network billing at scale.

Requirements

• 6–10 years of experience in financial analysis, expense management, or network billing operations within financial services or payments.
• Hands-on experience managing billing relationships with Visa, Mastercard, or other card payment networks.
• Demonstrated ability to analyse complex billing data, identify discrepancies, and drive resolution with cross-functional stakeholders.
• Advanced proficiency in Microsoft Excel and PowerPoint, applied to financial modelling, reporting, and executive-level communication.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment where requirements can shift rapidly.
• Clear and concise written and verbal communication skills, with the ability to present financial findings to non-specialist audiences.
• Bachelor's degree or equivalent university qualification in finance, business, or a related field.

Nice To Haves

• Master's degree in finance, business administration, or a related discipline.
• Familiarity with card payment economics, network fee structures, and assessment methodologies.
• Experience supporting contract implementation by converting pricing terms into operational controls and billing validation frameworks.

Responsibilities

• Review, validate, and reconcile monthly and weekly invoices from Mastercard and Visa to confirm that charges are accurate and consistent with contractual agreements.
• Investigate billing discrepancies, identify root causes, and coordinate resolution with internal teams and external network partners to ensure timely and accurate outcomes.
• Develop monthly and annual network expense reports, surfacing key business drivers, emerging cost trends, and fee changes derived from network rules and bulletins.
• Monitor network pricing, fees, assessments, and service charges to verify ongoing compliance with negotiated terms and flag deviations for action.
• Translate contract pricing terms into operational billing controls and validation processes to support effective contract implementation.
• Partner with Finance and Product teams to incorporate billing changes into financial forecasts and assess the cost impact of new products, initiatives, and capabilities.
• Identify and implement improvements to expense management workflows, including automation of manual processes and strengthening of financial controls.
• Maintain clear, accurate documentation of billing methodologies, controls, and operating procedures to support consistency and audit readiness.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior