Payment Integrity Letter Implementation Professional

Humana • Indianapolis, IN

5d • $65,000 - $88,600 • Remote

About The Position

Become a part of our caring community. Join our Payment Integrity Letters team at Humana where you will help draft and implement outbound communication templates for the Payment Integrity Operations teams as a Payment Integrity Professional 2. You will help ensure compliance with state contractual requirements and Humana brand standards in drafting communication templates and working with the approvers and developers. You will report to the Associate Director, Business Systems Analysis.

Requirements

• 2+ years' experience tracking process deliverables
• Experience editing documents with Microsoft Office Programs Word, PowerPoint, and Excel
• Experience handling multiple priorities
• Experience with communication to external stakeholders

Nice To Haves

• Experience leading people, projects, and/or processes
• Payment Integrity or letter implementation experience
• Experience using the following systems: EMME or Aprimo
• Experience in a fast paced, metric driven operational setting

Responsibilities

• Collaborate with business partners to draft new communications
• Review existing communications on an annual basis to ensure compliance with all state requirements and Humana brand standards
• Ensure intake requests are completing all required steps in a timely manner and escalate off track tasks as needed
• Work with the EMME development team to ensure communication requirements are documented clearly and implemented correctly
• Validate communications in QA and Production environments on a regular basis to identify gaps

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed