Multiple Positions - Paying Transfer Agent Operations Specialist - Operations

U.S. Bank National Association • Cincinnati, OH

1d • $23 - $30 • Hybrid

About The Position

U.S. Bank is hiring multiple professionals to join our Paying Transfer Agent Operations – Non‑Standard Processing (NSP) Team. This is an exciting opportunity to build specialized operational expertise while working in a collaborative, fast‑paced environment that values accuracy, accountability, and growth.
About the Team
The Non‑Standard Processing (NSP) team plays a critical role in payment processing within Stream Transfer Agency (STA). The work is dynamic and detail‑driven, supporting complex and non‑routine payment activities across a variety of products and systems.

Requirements

• Dependability, punctuality, and a strong work ethic
• Comfort with shifting priorities and a dynamic workload
• A positive attitude and a team‑first mindset
• Willingness to learn, grow, and take on new challenges
• High school diploma or equivalent
• Three or more years of experience in transaction processing

Nice To Haves

• Demonstrated clerical, key entry, and customer service/relation skills
• Well-developed ability to identify and resolve complex problems with minimal guidance
• Proficient computer skills, especially Microsoft Office applications
• Effective verbal and written communication skills

Responsibilities

• Processing and troubleshooting non‑standard payment activities, including: Non‑Standard Distributions and Corrections
• CDO Custody and Warehouse Distributions
• Returned and Failed Wires
• Arcaria / ArcariaCE Funds Movements
• Global (non‑USD) distributions
• Supporting CLO Custody and Warehouse onboarding and distributions
• Managing daily Wire Clearing and Exception Requests
• Researching and resolving issues within StreamTA (STA)
• Managing incoming NSP workflows via shared mailboxes and web‑based intake forms, including monitoring volumes, assigning work, and following up on open items
• Partnering with DTCC and internal teams to meet SLAs, manage escalations, and support servicing agreements
• Contributing to continuous improvement initiatives related to onboarding, growth, technology, and process enhancements

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED