Payer Enrollment Specialist

MB2 Dental • Carrollton, TX

3d

About The Position

MB2 Dental, a Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is hiring a Payer Enrollment Specialist. This role is responsible for ensuring all dental providers and offices are accurately enrolled with insurance payers, managing new enrollments and reenrollment for commercial and Medicaid payers. The specialist will work closely with dentists, office managers, and insurance representatives to submit required documentation, monitor application status, and resolve enrollment-related issues. This position ensures providers and offices are properly linked to the appropriate Tax Identification Numbers and payer contracts to maintain uninterrupted claims payment and compliance with payer requirements. MB2 collaborates with over 840 Dentist Owners and supports over 860 practices across 45 states. The company offers a fulfilling career within the MB2 family, recognized as an exceptional workplace fostering professional growth and community.

Requirements

• Minimum 2 – 5 years payer enrollment experience.
• Strong capability to collaborate and communicate.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Proficient with credentialing software, payer portals, and Microsoft Office Suite.

Nice To Haves

• Certifications: CPES is a plus.
• Experience in dental payer enrollment is strongly preferred.

Responsibilities

• Prepare and submit enrollment and re-enrollment applications to commercial and government payers.
• Monitor payer portals and correspondence to track application status and follow up with payers on pending requests.
• Identifies issues requiring further investigation and evaluation, validates discrepancies, and ensures appropriate escalation and/or follow-up.
• Maintain accurate provider records in the credentialing platform to serve as the single source of truth, ensuring data integrity, regulatory compliance, and timely claims processing.
• Collaborate with the Credentialing Team and Liaison Team to gather necessary provider documentation for enrollment.
• Communicate clearly with stakeholders regarding application status, required next steps, and potential impacts on claims processing.
• Ensure compliance with all payer regulations, contract terms, and organizational policies.
• Collaborate with the revenue cycle and claims teams to troubleshoot payment issues related to enrollment.

Benefits

• medical/dental/vision/life insurance
• short- and long-term disability
• generous PTO
• paid holidays
• traditional and Roth 401(k) options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed