About The Position

The Commercial Card Product Group manages payment solutions for the Bank’s clients, including small businesses and corporations. As the Payables & Business Card Product Manager, you will be a thought leader around the execution to expand and develop strategy to support UMB’s Payables and Business Banking card solutions. Your primary focus will be Integrated Payables solutions for all segments under Commercial Banking with input from stakeholders and cross-functional teams. You will also engage with Supplier Enablement networks and analysis to increase customer spending for the Payables program, conduct market research and competitive analysis, define product features and functionality, and many other critical activities. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Bank Product leadership. This role is hybrid (Mon thru Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you’ll spend your time: Create product roadmaps for assigned product suite using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Prioritize initiatives to ensure that overall company objectives and goals are achieved. Assist in developing Functional Requirements/Vision Documents that define product enhancements and development initiatives. Manage the development of prototypes illustrating specific product enhancements and development initiatives. Assess clients’ and prospects’ needs, technology trends, and major competitors in order to synthesize product requirements while utilizing market / client / industry research and analysis to develop and maintain a long-range product roadmap. Assist in developing comprehensive business cases, including financial impact, for adding new products or changing existing products. Engage with internal departments (sales, operations, legal, implementation and compliance) to deliver new functionality, enhancements, and capabilities and to ensure that all product features and functionality meet company and regulatory standards. Partner with product marketing and sales enablement to ensure market success for product launches and enhancements. Engage with all internal and external product documentation is current. Assist with Concept, Vision, and requirements definition documents, and sales and marketing tools. Manage timelines and responsibilities for internal and external resources to launch products on time and within budget. Engage in Supplier Enablement to increase customer spend by an outreach campaign based on vendor lists obtained from customers. Educate and train (when applicable) other departments and teams on value/benefits of new and existing product.

Requirements

  • An undergraduate degree in a related field and 7+ years of full lifecycle product development experience OR any combination of education and experience that would provide an equivalent background.
  • In-depth experience with product marketing or project management including product launches.
  • Experience with TSYS.
  • Supplier enablement experience.
  • Experience and understanding of Integrated Payables and Business Card product use cases and back-end functionality.
  • You are goal-oriented with ability to not only conceptualize products but also manage and optimize them throughout their lifecycle.
  • Applicants must have legal authority to work in the United States.
  • Work Visa sponsorship is not available for this position.

Responsibilities

  • Create product roadmaps for assigned product suite using industry trends, market research, Voice of Client feedback, and input from key stakeholders.
  • Prioritize initiatives to ensure that overall company objectives and goals are achieved.
  • Assist in developing Functional Requirements/Vision Documents that define product enhancements and development initiatives.
  • Manage the development of prototypes illustrating specific product enhancements and development initiatives.
  • Assess clients’ and prospects’ needs, technology trends, and major competitors in order to synthesize product requirements while utilizing market / client / industry research and analysis to develop and maintain a long-range product roadmap.
  • Assist in developing comprehensive business cases, including financial impact, for adding new products or changing existing products.
  • Engage with internal departments (sales, operations, legal, implementation and compliance) to deliver new functionality, enhancements, and capabilities and to ensure that all product features and functionality meet company and regulatory standards.
  • Partner with product marketing and sales enablement to ensure market success for product launches and enhancements.
  • Engage with all internal and external product documentation is current.
  • Assist with Concept, Vision, and requirements definition documents, and sales and marketing tools.
  • Manage timelines and responsibilities for internal and external resources to launch products on time and within budget.
  • Engage in Supplier Enablement to increase customer spend by an outreach campaign based on vendor lists obtained from customers.
  • Educate and train (when applicable) other departments and teams on value/benefits of new and existing product.

Benefits

  • Paid Time Off
  • a 401(k) matching program
  • annual incentive pay
  • paid holidays
  • a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
  • health savings, flexible spending, and dependent care accounts
  • adoption assistance
  • an employee assistance program
  • fitness reimbursement
  • tuition reimbursement
  • an associate wellbeing program
  • an associate emergency fund
  • various associate banking benefits
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