Product Manager - Card Benefits

U.S. Bank • Horsham, PA

12d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. U.S. Bank is seeking an experienced product manager to manage credit and debit card product content for our digital experiences. The team creates and manages industry leading rewards and benefits capabilities and experiences for our bank brand, white-label and co-brand card businesses. This role is critical to helping customers to take full advantage of their credit card rewards and benefits. The successful candidate will drive our content management strategy and practices forward with a high degree of initiative, ownership, customer centricity and flawless execution. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Requirements

• Product Management experience

Nice To Haves

• Experience with content management and/or content repositories.
• Experience with marketing/content management
• Understand the debit and credit card businesses.
• High degree of initiative and proven ability to deliver results.
• Solid project management skills including ability to manage multiple priorities at once.
• Strong attention to detail.
• Highly collaborative work style: demonstrated ability to build relationships and work effectively with internal and external partners.
• Ability to adapt in a changing environment.
• Expertise with digital channels, managing the end-to-end customer journey and delivering personalized content across experiences.
• Solid analytical and research skills, with the ability to leverage insights to draw sound conclusions and recommendations.
• Demonstrated ability to present ideas with clean, concise written and verbal communication skills.
• product strategy, vision and planning
• adoption
• customer experience research, insight and execution
• agile ways of working
• performance measurement and optimization
• customer centricity

Responsibilities

• Identify, analyze, and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter, and roadmap.
• Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development, and delivery.
• Manage the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Create the product in conjunction with agile, experience design, technology, and risk partners to achieve business and customer outcomes.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed