Pavilion Fitness Manager - Full-Time Exempt

Elk Grove Park District•Elk Grove Village, IL
•Onsite

About The Position

Responsible for the overall management and operation of the Pavilion Fitness Center and related programs. The role includes developing the fitness department’s goals and vision; leading and training staff; developing fitness programs and special events; overseeing facility operations and member services; managing assigned budgets and financials; and overseeing equipment purchases and maintenance. The manager coordinates fitness and wellness programs and services while leading one full-time and several part-time employees. Responsibilities include staff hiring, training, scheduling, coaching, supervision, and evaluation; financial and budget management; membership and participant retention and recruitment; and communications with staff, members, the general public, and district teams. The manager also develops future plans for the department, including a 10-year equipment replacement and purchasing plan, and prepares regular program, goal, membership, and financial reports. Work is primarily indoors in a smoke-free, temperature-controlled environment with fluorescent lighting, and involves working around the general population. The schedule may be modified or flexible. The role requires active physical exertion, standing and walking, mobility between sites, and the ability to lift up to 50 pounds. The manager must be able to respond quickly and accurately to emergencies and work under stressful conditions when First Aid or CPR is required.

Requirements

  • Ability to communicate effectively with internal and external customers.
  • Ability to hire, train, supervise, evaluate, and provide leadership to employees.
  • Ability to prepare written reports and information, including program summaries, brochures, sales analyses, and process documentation.
  • Ability to prepare and manage program budgets and employee timesheets.
  • Basic computer skills, including use of Google Suite.
  • Good knowledge of pertinent safety precautions.
  • Ability to maintain positive and effective working relationships with other employees.
  • First Aid and CPR/AED certification must be obtained within 60 days of hire.
  • At least four years of college credit at an accredited school in Recreation or a related field, or an equivalent combination of education and/or experience.
  • Ability to work a modified or flexible schedule, including answering staff questions during off-duty hours.
  • Ability to lift up to 50 pounds and maintain mobility between sites.
  • Ability to respond quickly and accurately to emergencies and work under stressful conditions when First Aid or CPR is required.

Nice To Haves

  • RecTrac knowledge.
  • Personal training and/or group exercise certification or knowledge.
  • A minimum of three years of supervisory experience in a fitness/wellness-related field is preferred.

Responsibilities

  • Coordinate and develop fitness and wellness programs and services, leading and supporting one full-time and several part-time personnel.
  • Hire, train, schedule, coach, supervise, and evaluate staff.
  • Manage benchmarking processes to improve existing profit centers and develop new ones.
  • Research area facilities and maintain competitive analysis records, including membership prices, facilities, amenities, staffing, and salaries.
  • Supervise and assist the Fitness Maintenance team with repairs, equipment evaluation, and equipment relocation or removal when necessary.
  • Oversee financial management of fitness and wellness operations, prepare and monitor department budgets, and manage employee payroll.
  • Develop future vision and plans, including a 10-year equipment replacement and purchasing plan.
  • Develop and maintain the Pavilion Fitness Manager process manual.
  • Prepare written reports as assigned, including monthly program and service updates, quarterly departmental-goal status updates, monthly membership reports, and financial analysis.
  • Develop and measure methods to provide reliable, satisfying service, using surveys, focus groups, and direct consumer contact.
  • Develop and oversee communications about programs, services, policies, procedures, and schedules for staff and the public.
  • Collaborate with marketing on fitness signage, bulletin boards, and displays.
  • Work with staff to develop and implement strategies and goals to retain and recruit fitness members and program participants.
  • Develop and implement corporate membership and sponsorship programs.
  • Develop and implement fitness-related special events.
  • Work collaboratively with the Aquatics Manager to communicate service hours and amenities available to Fitness Center members.
  • Perform work safely and in compliance with district policies, procedures, work rules, and safety rules.
  • Develop and maintain cooperative relationships and effective oral and written communications with internal and external customers.
  • Maintain housekeeping and organization in assigned areas and participate in other Park District teams.
  • Assist with directing or responding to online questions or comments.
  • Maintain open communication with staff and be able to answer questions during off-duty hours.
  • Participate in assigned district training, including PDRMA and safety procedures, and attend assigned staff meetings.
  • Prepare for and conduct staff meetings and training as needed.
  • Perform other duties as assigned.
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