Patrol Security Officer

Signal of New EnglandWatertown, MA
Onsite

About The Position

Signal of New England is looking for a Patrol Security Officer to join our team. The Security Officer is responsible for protecting the client and assigned property from any criminal activity or trespassing.

Requirements

  • Ability to walk and stand for extended periods and climb stairs regularly
  • Strong observational, communication, and de-escalation skills
  • Professional and confident when enforcing museum policies and "no-touch" rules

Nice To Haves

  • Prior museum, gallery, or cultural institution security experience is a plus
  • Experience in hospitality, public-facing, or high-value asset security is helpful
  • Local candidates strongly encouraged to apply

Responsibilities

  • Patrol museum galleries and exhibition spaces on foot, including multiple stairwells
  • Monitor for suspicious activity and report safety hazards or collection maintenance concerns
  • Restrict unauthorized access to staff areas and engage professionally with museum visitors
  • Maintain a visible presence to ensure the safety of guests and the security of artifacts
  • Conduct routine checks of common areas, hallways, and climate-controlled gallery spaces
  • Respond to visitor inquiries, gallery disturbances, and emergency situations
  • Write clear, detailed daily activity and incident reports regarding gallery conditions
  • Ensure all museum access points and restricted collections areas remain secure

Benefits

  • Career advancement opportunities through Signals career progression ladder.
  • Opportunities for additional hours, overtime and premium pay rates.
  • Health Insurance and other supplemental insurances. (For full-time employees)
  • Paid training opportunities to develop advanced skills.
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