Patrol Security Guard

GardaWorld•Glen Allen, VA

1d•Onsite

About The Position

GardaWorld Security Services is Now Hiring a Patrol Security Guard! This role has a high focus on customer service as you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Requirements

MUST HAVE A VALID DRIVER'S LICENSE AND CLEAN DRIVING HISTORY
High school diploma or equivalent
Minimum of six (6) months of prior security professional experience, preferably with a focus on access credentialing
Minimum of one (1) year of customer service
Effective oral and written communication skills
Proficiency with Google Suite Applications
Strong keyboarding skills
Able to assess and evaluate situations effectively
Identify critical issues quickly and accurately
Research, investigate, compile information
Write informatively, clearly, and accurately
Ability to work in a team environment or independently as required
Strong attention to detail and organizational skills

Responsibilities

This position is responsible for day-to-day badging and credentialing operations to ensure employees, contractors, third parties, and other personnel authorized to hold an identification badge have been processed in accordance with established client security policies
Prepare, issue and/or ship picture badges for employees, contractors, and other authorized persons for the client sites
Support the background process by assisting in collection of fingerprints
Modify existing badging records for terminations, access changes, etc
Answer telephone inquiries, questions regarding badge office policies and procedures
Interact with internal and external clients and assisting in finding resolutions of issues or concerns
Maintain appropriate logs regarding the issuance, return and track all associated actions
Monitor and regulate the daily activities to ensure compliance with site policies and procedures
Retain and maintain all access control documents, as well as conduct audits on access control records
Record and report any incidents to the Site Supervisor, Operations Manager, or Site Security Manager
Make emergency notifications as necessary pursuant to site Post Orders
Work closely and maintain relationships with other client badge offices and support teams.
Conduct monthly custodian functions, including all on site supplies are in stock and ready for deployment.