Patriot Release Aide

RTXTewksbury, MA
Onsite

About The Position

The Software Engineering Directorate for the Patriot Program is seeking a Release Aide to assist in processing media for release and shipment to our stakeholders. To be successful in this role you must pay strong attention to detail, be able to maintain an organized to do list despite shifting priorities, be able to successfully communicate within a team environment, and have strong documentation and record keeping skills. The role is only available in Tewksbury, MA.

Requirements

  • HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.
  • Experience in a technical support, project coordination, or similar role within a technical environment.
  • Experience in supporting including training technical staff/managers in operational practices related to all related administration activities and onboarding staff.
  • An active and transferrable Secret clearance.
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
  • Active and transferable U.S. government issued security clearance is required prior to start date.

Nice To Haves

  • Experience using project management and collaboration tools like Jira, Confluence, or Microsoft Teams.
  • Familiarity with Version Control repositories (e.g., Perforce, GIT, Clearcase)

Responsibilities

  • Help document technical processes, workflows, and best practices to ensure consistency and knowledge sharing within the team.
  • Track progress on deliverables and assist in updating project management tools (e.g., Jira, Confluence) with accurate data.
  • Provide first-level troubleshooting for development tools and escalate more complex technical issues to the appropriate team members.
  • Organize and maintain a repository of team resources, including code libraries, technical documentation, and project artifacts.
  • Collaborate with cross-functional teams to ensure smooth communication and integration of tools or systems across departments.
  • Support onboarding of new developers by setting up accounts, tools, and providing introductory guidance on team workflows.
  • Perform Trusted Downloads to safely and precisely transfer tactical software between classified networks.
  • Work self-guided in a team environment while following proper procedures for processing software to be released and shipped outside of RTX.
  • Complete necessary documentation for software builds and release via PDM.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays
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