Patriot Ground Product Quality Lead - onsite Andover or Tewksbury, MA

RTX•Andover, MA

2d•Onsite

About The Position

The Patriot Program Quality Lead (PQL) in Land and Air Defense Systems (LADS), will support Patriot Product Line (PPL) Quality team focused on Software and Training Devices at our Andover and Tewksbury, MA locations. Responsibilities include but are not limited to, partnering with quality representatives in our functional organizations (Systems Engineering & Integration and Test, Software Engineering, etc.) to ensure process assurance, quality risk management, defect management, Continuous improvement, Quality financial and status reporting and Cost Savings initiatives for Patriot Software & Training Devices. You should have a strong quality mindset, ability to self-start, proficient communication skills and ability to lead teams and collaborate across multiple functions to support the Patriot Software and Training devices IPT. You will proactively engage with the product line and work in partnership with Program Leadership, Engineering, Global Supply Chain, Operations, Finance and the Quality team. You will work to ensure the effective implementation of Quality and Mission Assurance requirements of the programs, and occasionally interface with U.S. Government Customers, Global Customers, and Suppliers. This is an on-site position in Andover or Tewksbury, MA.

Requirements

Typically requires a Bachelor’s Degree and a minimum of eight (8) years of engineering and quality experience.
Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
Working experience in providing technical program support on a team that develops software/firmware.
Experience with RCCA and continuous improvement.
The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

Active U.S. government security clearance.
Earned Value Management System (EVMS) Certification.
Six Sigma, Lean, CORE, or American Society for Quality (ASQ) Certification.
Experience in other functional areas such as engineering, supply chain, or operations.
Effective verbal and written communication and networking skills to work with upper management and customers.
Hands-on experience in solving both business and technical problems.
Experienced team player who achieves goals and strives for continuous improvement.
Experienced in contract flow and compliance.

Responsibilities

Interface with the program quality teams, programs, suppliers, customers, and Integrated Product Team, supporting technical, quality and financial performance, and compliance to Raytheon procedures and contractual requirements.
Closely interface with external and internal customers and key partners to establish effective relationships.
Manage and impact across multiple levels of stakeholders, as it is vital to the success of this role.
Self-start, define a problem statement, explain impact, draft a plan, coordinate with stakeholders, and drive solutions.
Ensure the quality of delivered products and services to our customers, stakeholders of quality risks, uncertainties and opportunities, key team members in resolution of customer expectations and relationships related to Mission Assurance and Quality.
Improve processes or systems using conceptualization, reasoning, and interpretation skills.
Periodically report out to leadership teams providing updates on testing and field issues, investigations, status and metrics.
Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
Identify when such activities are warranted.
Assure inclusion of quality requirements, planning, and consistency for program proposals and subsequent management of the quality budget.
Generate new Cost of Poor Quality (CoPQ) projects to reduce costs on the program.
Implement APQP as applicable.
Lead Financial analysis initiatives supporting program predictability.