About The Position

This role is responsible for providing guest/transport services within the facility, including transporting patients, assisting with transfers, discharges, admissions, and escorting individuals. The Patient Transporter will also handle the movement of materials and equipment, including patients with medical devices such as oxygen cylinders, intravenous pumps, and wound vacs. A key aspect of the role involves coordinating activities to guide patients, visitors, and staff to their destinations, ensuring a smooth and efficient flow within the facilities. The position requires the ability to manage oxygen equipment, perform safe patient handling techniques, and provide basic education to patients and visitors about the transport process and available support services. Additionally, the transporter will utilize various systems and equipment for task management, maintain the cleanliness and safety of transport equipment, monitor the facility for safety hazards, and ensure equipment inventory is up-to-date. Completion of required training and adherence to organizational policies are also essential.

Requirements

  • High school diploma or equivalent required.
  • BLS certified within 6 months.
  • Ability to lift a minimum of 50 pounds for moving and lifting patients.
  • Ability to push/pull all patient transport equipment.
  • Ability to present a good working relationship with all departments.
  • Ability to prioritize workload.
  • Exposure to hazardous materials.

Nice To Haves

  • Oral and written communication skills.
  • Organizational skills.
  • Typing skills.
  • Strong leadership skills desirable.
  • Previous experience in a guest services or hospitality industry is desirable.
  • Experience in a physically demanding work environment.
  • Computer and data entry skills are desirable.

Responsibilities

  • Perform guest/transport services including transports, transfers, discharges, admissions, escorts, and movement of materials and equipment.
  • Transport patients with medical devices/equipment such as oxygen cylinders, intravenous pumps, PCA pumps, and wound vacs.
  • Coordinate activities to guide patients, visitors/guests, and staff to desired designations within the facilities.
  • Adjust liter flow and determine PSI in an oxygen cylinder, and transfer canula tubing for wall unit to/from cylinder.
  • Perform safe patient handling, including moving patients, using patient lifts, and performing patient transfers (stand-pivot and lateral).
  • Provide education to patients and visitors/guests regarding room orientation, the transport process, and essential support services.
  • Use capacity management systems and equipment (Encompass/Epic, I Phone, Halo, computer) to process tasks.
  • Assist with the care and maintenance of transport equipment, ensuring it is safe, clean, and ready for use.
  • Inspect equipment before and after use to identify defective equipment and report it to a supervisor immediately.
  • Monitor facilities to ensure the environment is safe and clean, ensuring unattended equipment does not obstruct hallways, electrical panels, fire extinguishers, or emergency exits.
  • Maintain equipment inventory throughout facilities, including stretchers, wheelchairs, beds, oxygen cylinders and carriers, and IV poles.
  • Complete and maintain required training, educational programs, and certifications.
  • Attend meetings as required.
  • Adhere to Advocate Health and departmental policies and procedures.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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