About The Position

Orlando Health Bayfront Hospital is seeking a self-motivated Patient Transporter to join their team for night shifts, Monday through Thursday, from 5 PM to 3:30 AM. This role involves the safe and efficient transport of patients throughout the hospital, requiring the ability to work independently and collaboratively with various departments. The ideal candidate will possess strong communication skills to interact effectively with patients, visitors, and internal customers, and demonstrate outstanding customer service. This position is crucial for maintaining the smooth operation of patient care services within a leading tertiary care facility that has been serving the St. Petersburg community for over 100 years.

Requirements

  • Ability to read and recognize similarities and differences between words and between series of numbers.
  • Ability to write simple correspondence.
  • Ability to respond to common inquiries or complaints from customers.
  • Must be capable of accessing and using all department related computer systems such as but not limited to the TeleTracking programs that include Bed Tracking and Service Response where applicable, Outlook Email, Allscripts Transport system.
  • Must be able to complete required mandatory educational training.
  • BLS/HealthCare Provider certification by the American Heart Association renewed every two years (must be obtained by start date if not already held).
  • Demonstrated experience in a patient care setting or a customer service role.

Responsibilities

  • Provide safe and efficient transport of patients to all areas of the hospital.
  • Assess patient to determine the most effective method for transport.
  • Communicate vital patient information with the department manager, group leads and other appropriate team members.
  • Responsible and accountable for reaching individual productivity standards established by the department.
  • Transport charts and specimens in an efficient and confidential manner.
  • Maintain all transportation equipment and assure its cleanliness and sanitary condition.
  • Demonstrates ability to log into and manipulate Allscripts Transport Tracking systems effectively and efficiently.
  • Understand and demonstrate outstanding customer service behavior and attitude, which will support and facilitate the mission, vision, and values of Orlando Health.
  • Aid in informing customers, nursing units, and diagnostic departments of delays.
  • Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
  • Possess the ability to adjust the liter flow and determine PSI in an oxygen tank as well as the ability to transfer an oxygen regulator from one oxygen tank to another.
  • Has the knowledge and ability to safely remove a telemetry unit from a patient.
  • Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality and display of ID badge.
  • Handles work related information in a confidential manner to maintain HIPAA compliance.
  • Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital.
  • Assist in the distribution and retrieval of clinical equipment throughout the facility.
  • Assist in cleaning equipment and restocks standby storage areas or returns it to the equipment room.
  • Assist in the distribution, retrieval, and maintenance of orthopedic equipment such as CPM, hot/cold therapy machines, trapeze bed frames, patient lifts, and traction weights and pulleys.
  • Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Adheres to all Standards of Precaution, MSDS and Hand Hygiene directives.
  • Must complete all mandatory training as designated and required.
  • Participates in departmental quality assurance and improvement activities as appropriate.
  • Demonstrate initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality.

Benefits

  • FREE education programs
  • Well-being services
  • Benefits begin on day one
  • Flexibility
  • Comprehensive Health & Wellness coverage and resources
  • Financial & Retirement Planning with Company Match
  • Excellent Company Culture and Work–Life Balance
  • Family & Pet Support
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