Patient Transporter Specialist - FT Days

American Addiction Centers•Charlotte, NC

2d•$20 - $30•Onsite

About The Position

The Patient Transporter Specialist is responsible for providing a positive Advocate Health image to patients, visitors, and staff. This role involves greeting and assisting patients and visitors, managing valet parking services, coordinating patient and visitor transport within the facility, and ensuring the safety and cleanliness of the work environment. The specialist will operate company vehicles for passenger and equipment transport, educate passengers on vehicle safety, and assist with maintaining traffic control and enforcing policies. Additionally, they will be involved in the care and maintenance of patient transport equipment and completing required training and documentation.

Requirements

High School Diploma or equivalent required.
Valid Driver's License.
Oral communication skills, written communication skills, and organization skills required.
Knowledge of Microsoft Applications required.
Must be able to stand and walk for long periods of time.
Must be able to push/pull all modes of patient transport equipment.
Ability to lift a minimum of 50 pounds for moving and lifting patients required.
Possible exposure to hazardous materials.
Applicants for this position are required to undergo a physical ability test as a condition of employment.

Nice To Haves

Minimum of 2 years' experience in hospital, hotel, restaurant or customer oriented environment preferred.
BLS certified within 6 months.

Responsibilities

Role models a positive Advocate Health image to patients, visitors, and staff by adhering to Our Advocate Health Way.
Greet and assist patients/visitors upon arrival to the facility.
Assist all patients/visitors with luggage and assistance in/out vehicle.
Process valet claim ticket according to operating procedures.
Safely valet park, secure and retrieve in designated parking area.
Directs patients, visitors and staff to appropriate parking areas.
Participant in the registration of all patients and visitors.
Coordinate activities to assist patients and visitors to desired designations within the facilities.
Provide education to patients and visitors and answer questions regarding essential support services and provide the appropriate resource(s).
Operate company vehicles in a safe and secure manner for the transport of passengers, equipment and materials.
Educate and instruct all passengers on vehicle safety.
Maintains traffic control on the front drives and entrances by ensuring fire lanes and no parking zones are clear of traffic.
Assist with enforcing the Tobacco Free Environment Policy.
Coordinates activities in the Lobby, Discharged Patient Holding, Hospitality Suite Area, Maternity Express, etc..
Assists in retrieving, cleaning and storage of all patient transport equipment.
Assist with care and maintenance of transport equipment to ensure equipment is safe, clean, and ready for use. Inspect equipment before and after use to identify defective equipment. Report defective equipment immediately to supervisor.
Monitor facilities to ensure environment is safe and clean (ensuring unattended equipment is removed from hallways, not blocking electrical panels, fire extinguishers or emergency exits).
Complete and maintain required training, educational programs, and certification.
Attend meetings as required.
Adhere to Advocate Health and departmental policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program