Patient Transport & Equip Spec - PRN-Pool

Orlando Health•Lakeland, FL

28d•Onsite

About The Position

This role involves communicating with patients, visitors, and internal customers using designated scripting and engagement techniques. The team member will provide assistance in the distribution, maintenance, sanitization, tracking, and retrieval of clinical equipment across multiple facilities.

Requirements

Ability to read and recognize similarities and differences between words and between series of numbers.
Ability to write simple correspondence.
Ability to respond to common inquiries or complaints from customers.
Must have good working knowledge and be capable of accessing and using all department-related computer systems such as, but not limited to, TeleTracking, Allscripts, and all other programs that include Bed Tracking and Service Response where applicable.
Must be able to complete required mandatory educational training.
Maintain current Basic Life Support (BLS) certification by the American Heart Association – renewed every two years.
One (1) year in patient care or customer service role to include at least three (3) months of patient transport or medical equipment distribution experience.

Responsibilities

Provide safe and efficient transport of patients to all areas of the hospital.
Assess the patient to determine the most effective method for transport, utilizing the Transport Tracking Remote Data Entry dispatch system and ADC telephone switchboard.
Ability to vocalize and stop a process that may potentially compromise a patient’s safety.
Responsible and accountable for reaching individual productivity standards established by the department.
Maintain all transportation equipment and assure its cleanliness and sanitary condition.
Proactively seek prevention of fire and safety hazards by storing equipment in designated areas.
Possess the ability to adjust the liter flow and determine PSI in an oxygen tank, as well as transfer an oxygen regulator from one oxygen tank to another.
Has the knowledge and ability to safely remove a telemetry unit from a patient.
Cooperate effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital.
Assist in the distribution and retrieval of clinical equipment throughout multiple facilities.
Assist in restocking standby storage areas or returning equipment to the equipment room.
Able to communicate effectively with internal customers to modify, reschedule, and/or cancel transport requests.
Able to critically think and prioritize patient transport requests during peak times and/or as patient status changes.
Assist with training and educating Patient Transportation and Clinical/Orthopedic Equipment Management new hires.
Inspect equipment for proper condition and place broken equipment out of service.
Track receipt of all equipment, monitor inventories, and report any back orders or delivery problems to the Supervisor.
Responsible for daily tracking of rental equipment such as specialty beds, wound vacs, and other medical machinery by physical verification and computer-generated report verification.
Communicate with vendors, placing orders for rental equipment, receiving, and product returns.
Possess ability to track, clean, maintain, and assemble orthopedic equipment such as trapeze bed frames, traction weights and pulleys, hot/cold therapy machines, CPM, and lifts.
Participate in community events.
Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintain compliance with all Orlando Health policies and procedures.