Patient Transport Driver-Emergency Transport

UnityPoint Health•Des Moines, IA

16h•Onsite

About The Position

Overview Responsible for transporting ambulatory and non-ambulatory persons (in wheelchairs) via a UnityPoint Health Des Moines wheelchair van from a hospital campus location to the destination. Interact professionally with other healthcare professionals, patients, disabled, disadvantaged, sick and injured persons. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program . Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Job Duties: Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices. Secures all passengers in the van. Provide door-through-door pick-up and drop-off. Map out routes to and from specified destinations, identifying the most efficient route. Complete daily vehicle and equipment inspection. Assists individuals or maneuvers wheelchair on and off the vehicle. Adheres to all traffic regulations. Ensures that seat belts, hook-ups, and harnesses are in working order and secure on all mobility devices as appropriate. Reports any maintenance problems to manager or director. Keeps vehicle interior and exterior clean. Reports accidents and incidents in writing to manager or director. Performs other related duties as required. May need to collect payment when patient/family is paying by check or cash. Customer Service: Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations. Integrates and demonstrates FOCUS Values and Expectations for Personal and Service Excellence to guide professional behaviors, Balance team and individual responsibilities, be open and objective to others views, give and welcome feedback, contribute to positive team goals, and put the success of the team above own interests all while adhering to policies and procedures UP-DM.

Requirements

High School Diploma or GED Required.
Customer service experience.
Current Iowa D3 Chauffer License.
BLS (will be obtained during training)
Local geographical knowledge and ability to operate GPS device.
Must be able to work with minimal supervision and assume responsibility for timely completion of assigned functions.
Must be able to communicate effectively with people of a diverse professional, educational, and cultural background.
Use of usual and customary equipment used to perform essential functions of the position.

Nice To Haves

Previous driving experience preferred.

Responsibilities

Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices.
Secures all passengers in the van.
Provide door-through-door pick-up and drop-off.
Map out routes to and from specified destinations, identifying the most efficient route.
Complete daily vehicle and equipment inspection.
Assists individuals or maneuvers wheelchair on and off the vehicle.
Adheres to all traffic regulations.
Ensures that seat belts, hook-ups, and harnesses are in working order and secure on all mobility devices as appropriate.
Reports any maintenance problems to manager or director.
Keeps vehicle interior and exterior clean.
Reports accidents and incidents in writing to manager or director.
Performs other related duties as required.
May need to collect payment when patient/family is paying by check or cash.
Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
Integrates and demonstrates FOCUS Values and Expectations for Personal and Service Excellence to guide professional behaviors, Balance team and individual responsibilities, be open and objective to others views, give and welcome feedback, contribute to positive team goals, and put the success of the team above own interests all while adhering to policies and procedures UP-DM.