Patient Transport Dispatcher

MyMichigan Health • Midland, MI

11d • Onsite

About The Position

This position is responsible for the patient flow throughout radiology/transportation services. This involves dispatch, answering phones calls, taking messages and relaying them appropriately. Appropriate routing of paperwork and requisition for patient care is essential.

Requirements

• TEAM ADVANCED: Techniques for Effective Aggression Mgt (Within 6 months of hire or transfer)
• Basic knowledge of personal computer for inputting patient data.
• Organizational and time management skills needed to prioritize daily workload.
• Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Nice To Haves

• Knowledge of radiology practices, policies, and procedures and medical terminology as normally acquired through 1-year experience working in a Medical Center or similar setting preferred.
• One (1) year experience in patient transport/care and dispatch services preferred.

Responsibilities

• Coordinates patient flow through all transportation services and radiology services by scheduling and dispatching.
• Performs appropriate tasks on computer systems including order entry (RIS and Cerner), and film management functions (RIS) and PACS. Monitors nurse call system for discharges.
• Process telephone calls for messages; transport needs, prep instructions, and service coordination with appropriate follow through.
• Problem resolution, trouble shooting of systems and processes, training others, and maintaining skills.
• Demonstrate competency in Microsoft® Windows.
• Participate in further learning opportunities offered by MyMichigan Health.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED