Patient Transport Associate

Mass General Brigham•Boston, MA

13d•$18 - $24•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is responsible for moving patients to various locations throughout the hospital. The role requires patient care and involves assisting patients or lifting them into wheelchairs or stretchers, transporting them to various locations in the hospital for medical procedures, and ensuring they are comfortable and safe during transit. The associate will also monitor the scheduling system for transport requests and complete them promptly, as well as deliver laboratory specimens, medical equipment, supplies, and mail.

Requirements

High School Diploma or Equivalent required
Customer Service Experience 0-1 year required
Excellent customer service skills.
Strong communication skills.
Reliable time-management and attention to detail skills.
Ability to complete the physical tasks of the job including independently lifting 50 pounds.

Nice To Haves

Medical Office/Hospital/Managed Care Experience 0-1 year preferred

Responsibilities

Assisting patients or lifting patients into wheelchairs or stretchers.
Transporting patients to various locations in the hospital for medical procedures.
Ensuring patients are comfortable and safe during transit.
Monitoring the scheduling system for transport requests and completing them promptly.
Delivering laboratory specimens, medical equipment, supplies, and mail.