Patient Support Specialist - Burlington, VT

Mount Family Group, LTD • Williston, VT

7d • Onsite

About The Position

We’re seeking a reliable, organized person to support daily operations across two clinical facilities. This role requires strong communication skills, comfort with multitasking, and the ability to adapt quickly in a healthcare environment.

Requirements

• Strong administrative or front‑desk experience, ideally in a healthcare setting
• Excellent phone etiquette and customer‑service skills
• Ability to manage scheduling and documentation with accuracy
• Comfort working independently and shifting between facilities
• Reliable, detail‑oriented, and able to maintain confidentiality
• Proficient in Microsoft programs

Responsibilities

• Answer incoming phone calls and direct inquiries appropriately
• Schedule patient appointments and coordinate provider availability
• Process referrals accurately and ensure timely follow‑through
• Scan, upload, and organize patient documentation within the electronic system
• Maintain clear communication with the Administrative Assistant Supervisor and report any questions, issues, or follow‑up needs
• Float between two clinical locations as needed to support front‑office operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed