Patient Support Representative - Per Diem

UNLV Medicine • Las Vegas, NV

1d • $16 - $20 • Onsite

About The Position

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Requirements

• Legally authorized to work in the United States.
• High School Diploma or equivalency.
• 1 year healthcare experience and/or 1 year customer service experience.
• Ability to type 30 WPM.
• Proficient with computers and related applications.
• Above Average Verbal and Written communication skills.
• Medical Terminology.
• MS Word.
• MS Excel.

Nice To Haves

• Bilingual English/Spanish preferred.

Responsibilities

• Receive incoming phone calls for clinic appointments from patients, nursing staff, and physicians.
• Process appointment scheduling.
• Process pre-registration.
• Process insurance verification.
• Process pre-authorization.

Benefits

• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED