Patient Support Representative
MultiCare Health System•Olympia, WA
•Onsite
About The Position
The Patient Support Representative provides patient access and registration services using exceptional custom service, communication and people skills. The Patient Support Representative performs multiple tasks in a busy atmosphere and follows all federal and state laws regarding the Health Insurance Portability and Accountability Act (HIPAA) with special regards to patient privacy.
Requirements
- High school or GED equivalent education
- One year of experience
Responsibilities
- Obtain necessary consents, signatures and documents from the patient and verify that the patient and insurance verification has been completed
- Schedule patient appointments and collect any co-pays at the time of service
- Identify any potential coverage issues or self-pay issues and engage the financial advocates when appropriate
- Enter patient information and scan required documents in the computerized scheduling system
- Monitor the order and cleanliness of the lobby and waiting areas to maintain customer safety in these areas
Benefits
- competitive salary
- medical
- dental
- retirement benefits
- paid time off
- tuition assistance
- award-winning residencies
- fellowships
- career development
- Code Lavender
- Employee Assistance Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
