Part-Time Patient Services Worker (Tray Line) - Healthcare

Thomas Cuisine • Phoenix, AZ

9d • $17 - $17 • Onsite

About The Position

Bring hospitality to healthcare! As a Patient Services Worker (Tray Line), you’ll create a personalized dining experience for every patient by taking bedside orders, guiding meal selections from a restaurant-style menu, and ensuring timely, accurate delivery. Your role is all about building connections—with patients and care teams—while maintaining the highest standards of professionalism. With strong knowledge of diets and a sense of urgency, you’ll help deliver meals that truly make a difference in patient care.

Requirements

• High school diploma or equivalent.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to lift and carry heavy objects and stand for extended periods.
• Flexibility to work evenings, weekends, and holidays as needed.
• ServSafe or State Food Handlers card required.
• Demonstrates strong interpersonal and communication skills, both written and verbal.
• Requires strong organizational skills, accuracy, and attention to detail.

Nice To Haves

• Experience in foodservice, as a dietary clerk, or in a related field preferred.

Responsibilities

• Delivers patient trays during meal service and delivers snacks or proper nourishment to patients.
• Informs patients of the services of the Food and Nutrition Services Department and may obtain food preferences from patients and/or family members.
• Ensures accuracy of food items being delivered to the patient and informs the patient of meal selection and any therapeutic diet information.
• Inventories and restocks goods and supplies to proper levels.
• Ensures prompt response to a request for service and follows up if delays or other problems are identified.
• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.
• Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
• Other duties and tasks as assigned by the manager.

Benefits

• Holiday Premium Pay
• 401(k) /Company Match- specific hours worked during the first 3-months of employment are required in order to be eligible
• On-Demand Pay
• Referral Bonuses
• A supportive, collaborative work environment
• Opportunities for growth

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees