Patient Services Technician (HS)

The Ohio State University

6d • Onsite

About The Position

The outpatient service centers include the phlebotomy draw stations located at Ross Heart Hospital, Martha Morehouse Pavilion, Outpatient Care Dublin, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, Outpatient Care New Albany, and Hilliard encompass specimen collection, specimen processing, and point of care testing services within the Department of Clinical Laboratories. These patient service center locations are staffed between the hours of 7:00 am to 5:30pm, Monday through Friday, and Saturday mornings in some location(s) in order to accommodate each service center's specific operational and patient service needs. The patient service technician (PST) performs specimen collection by both venipuncture and capillary puncture, specimen labeling, and specimen processing. Verifies accuracy and quality of specimens collected and dispatches specimens to appropriate testing locations, and performs training of others in these techniques. Also performs test requisition entry, greets and directs patients through the lab and gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area. Performs point of care testing; ensures accuracy of results and Quality Control measures by maintaining equipment and instruments. Follows policy for chain of custody record keeping for pre-employment urine drug screen collections.

Requirements

• High school graduate or equivalent required

Nice To Haves

• Certified phlebotomist preferred
• EKG training through an accredited organization preferred

Responsibilities

• Performs specimen collection by both venipuncture and capillary puncture
• Specimen labeling
• Specimen processing
• Verifies accuracy and quality of specimens collected
• Dispatches specimens to appropriate testing locations
• Performs training of others in these techniques
• Performs test requisition entry
• Greets and directs patients through the lab
• Gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area
• Performs point of care testing
• Ensures accuracy of results and Quality Control measures by maintaining equipment and instruments
• Follows policy for chain of custody record keeping for pre-employment urine drug screen collections

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees