Patient Services Specialist - Eastside Specialty Center
About The Position
UW Medical Center - Eastside Specialty Center has an outstanding opportunity for a Patient Services Specialist 2. This role is crucial for providing an efficient system of internal and external communications, scheduling appointments, and obtaining necessary patient information. The specialist will partner with the clinic team to prioritize patient satisfaction and exceptional care delivery. The Eastside Specialty Center in Bellevue offers exceptional care in various specialties, with comprehensive onsite support services and free parking, making access to specialty care convenient.
Requirements
- High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- Free parking
- Opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
