Patient Services Specialist (PRN)
About The Position
Provider-Centered. Patient-Focused. Built for What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients. Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over. Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day. If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.
Requirements
- Experience in healthcare, customer service, or administrative role
- Strong communication and interpersonal skills
- Comfort working in a fast paced, team-oriented environment
- EHR proficiency (Athena or eCW preferred)
- A positive attitude and a commitment to patient centered service
Responsibilities
- Greeting patients and checking them in with warmth and professionalism
- Managing incoming calls, messages, and patient inquiries
- Scheduling appointments, referrals, follow ups, and co pays
- Assisting with insurance verification and prior authorizations
- Supporting clear communication between patients and providers
- Updating and maintaining accurate information in the EHR
- Helping keep the front desk organized, efficient, and patient ready
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
