Patient Services Specialist for ENT in SW Portland

The Oregon Clinic

2d • $20 - $32 • Onsite

About The Position

Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work
alongside a collaborative team of patient-focused colleagues and physicians in
our thriving Ear, Nose & Throat West Clinic located in Southwest Portland. Each
patient receives the highest value care tailored to their needs.

Every person at TOC makes a difference in our mission of delivering world-class
care with kindness and empathy. As a member of our team, you have the
opportunity to make a valuable impact within the local community and our
ecosystem of care. By providing patients and internal and external stakeholders
with a consistent, efficient, and easy experience, you’ll help ensure that
patients at The Oregon Clinic Ear, Nose & Throat West Clinic receive the highest
value care tailored to their needs.

Using excellent customer service and communications skills, your primary duties
in this phone-based role include:

Requirements

• Minimum of one (1) year work experience, preferably in a medical office, is strongly preferred. Specialty care ENT experience is a plus!
• Prior Electronic Medical Record (EMR) experience is strongly preferred. Epic experience is a plus!
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice To Haves

• Specialty care ENT experience is a plus!
• Epic experience is a plus!

Responsibilities

• Primarily responsible for checking in and out new/established patients.
• Obtaining and completing insurance information.
• Answering phones on multi-line system.
• Updating records as needed.
• Other duties as assigned.

Benefits

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
• Work-Life Balance: Off plus 9 paid holidays annually
• Wellness Support: Robust wellness program and employee assistance services
• Commuter Benefits: 70% of Tri-Met transit pass covered
• Additional Perks: Employee discounts and optional benefits like Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees