Patient Services Specialist - EXPRESS CARE WA EC CENTRAL ADMIN
About The Position
The Patient Service Specialist is the first point of contact to patients. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service over the phone and the virtual visit platform. The PSS is responsible for front desk, patient registration, insurance billing and payment and collection/cashiering. Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others. Providence caregivers are not simply valued – they’re invaluable. Join our team at Express Care LLC and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 1 year experience in a medical or healthcare setting
Nice To Haves
- Some College coursework/training
- EMR (electronic medical record) experience
Responsibilities
- Front desk operations
- Patient registration
- Insurance billing and payment
- Collection/cashiering
- Providing exceptional customer service over the phone and virtual visit platform
Benefits
- Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
