Patient Services Specialist - Cardiology

Providence • Lubbock, TX

1d

About The Position

Under the direction of the PAS manager, the Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the role includes collecting accurate demographic and insurance information and collecting patient liability, if known, at the time of service. During registration downtimes, the representative completes financial clearance functions on assigned scheduled accounts. The role also involves miscellaneous client service activities, including valuables collection and basic customer service. The representative greets and serves patients professionally, in a friendly and respectful manner, to promote positive encounters. Providence describes its culture as patient-focused, whole-person care built on understanding, commitment, and mutual respect, and says it empowers caregivers.

Requirements

• At least 6 months of healthcare experience in a business office, hospital, or medical office setting.

Responsibilities

• Assist patients with on-site registration and arrival for scheduled and unscheduled visits.
• Complete financial clearance functions.
• For unscheduled visits, collect accurate demographic and insurance information and collect patient liability, if known, at the time of service.
• Complete financial clearance functions on assigned scheduled accounts during registration downtimes.
• Perform miscellaneous client service activities, including valuables collection and basic customer service.
• Greet and serve patients professionally, in a friendly and respectful manner, to promote positive encounters.

Benefits

• Best-in-class benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed