Patient Services Specialist
About The Position
The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 1 year of customer service experience, or successful completion of a Providence internship.
Nice To Haves
- 1 year of medical office or healthcare experience.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- CNA, non-credentialed MA, EMT experience, or similar experience for a rooming position.
Responsibilities
- Serve as the first point of contact for patients and visitors, both in person and by phone.
- Provide exceptional customer service to ensure a high level of patient satisfaction.
Benefits
- Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
