Patient Services Specialist
About The Position
About Revere Medical At Revere Medical, we are building a more connected and patient-centered healthcare experience—one where every interaction matters. Our promise is simple: care you can trust, outcomes you deserve, and a future you can count on. As a physician-led organization, we are focused on strengthening communities through high-quality, accessible care. We invest in our people and our clinics so they have the tools, support, and environment needed to deliver exceptional experiences. As we continue to grow, we are looking for Patient Service Specialists who are passionate about creating a welcoming, seamless experience for every patient who walks through our doors.
Requirements
- Strong customer service and communication skills
- High school diploma or equivalent required
- Ability to stay organized and professional in a fast-paced environment
Nice To Haves
- One to three years of experience in a medical office or similar setting preferred
- Experience with EMR systems strongly preferred (Athena experience is a plus)
Responsibilities
- Greet patients and provide a warm, professional experience at every interaction
- Manage incoming calls, answer questions, and direct patients appropriately
- Schedule appointments efficiently and accurately
- Prepare for patient visits by verifying insurance, confirming appointments, collecting co-pays, and sharing any necessary pre-visit instructions
- Maintain accurate and up-to-date patient records within the EMR system
- Support the care team by ensuring patient needs are clearly communicated prior to visits
- Assist with front office organization and day-to-day tasks to keep the practice running smoothly
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
