Patient Services Specialist

Florida Cancer Specialists•Lecanto, FL

1d•Onsite

About The Position

The Patient Services Specialist handles clerical duties associated with a medical clinic. The position is divided into front-office stations, each with distinct duties, but every specialist is expected to learn and perform the duties of all stations and assist coworkers as needed. Specific duties may vary depending on the office layout and the station assigned that day or week. The role requires strong copywriting and editing skills, attention to detail, organization, and flexibility as priorities change. Other duties and projects may be assigned. The position is based at the Lecanto Office and is not remote. Workdays are Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel of 26–50% to satellite offices and offsite meetings. A valid state driver's license is required, along with compliance with the company's Driver Safety Operations and Motor Vehicle Records Check Policy. Employment offers are contingent on successful background screening; new hires are also subject to drug testing and required vaccinations, barring an approved exemption.

Requirements

High school diploma or GED.
Strong attention to detail and ability to multitask.
Excellent interpersonal skills and communication skills with a wide variety of personalities.
Critical-thinking, problem-solving, analytical, decision-making, planning, time-management, and organizational skills.
Ability to exercise independent judgment and manage sensitive and confidential material, including emotionally charged matters.
Effective communication skills in oral, written, and presentation contexts; good command of English; active listening and balanced feedback skills.
Strong customer focus and ability to foster quality, performance effectiveness, operational excellence, collaboration, and positive employee, physician, and community relations.
Ability to manage time, conflicting priorities, stress, and professional development; self-motivated and able to work independently with limited supervision.
Ability to work effectively in a fast-paced, multi-site environment and manage competing priorities and demands from multiple stakeholders and sites.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Valid state driver's license for travel to satellite offices and offsite meetings, and compliance with the company's Driver Safety Operations and Motor Vehicle Records Check Policy.
Must pass required background and drug screening and receive required vaccinations, barring an approved exemption.