Patient Services Specialist for Pulmonary in NE Portland

The Oregon Clinic•Portland, OR

4h•Onsite

About The Position

Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Pulmonary, Critical Care & Sleep Medicine East Clinic located in Northeast Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Pulmonary, Critical Care & Sleep Medicine East Clinic receive the highest value care tailored to their needs.

Requirements

Minimum of one (1) year of work experience.
Minimum of one (1) year of EPIC EMR experience is required.
Familiarity with insurance and referral processes.
Demonstrated ability to initiate, work independently, and effectively multitask.
Excellent attendance and work ethic.
Positive attitude and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians, and other team members.
A commitment to patient-focused care, privacy, and safety.

Nice To Haves

Specialty care/Pulmonary experience is strong plus!
Preferably in a medical office or clinical setting.

Responsibilities

Primarily responsible for checking in and out new/established patients and scheduling appointments in an efficient and timely manner.
Obtaining and completing insurance information.
Answering phones on multi-line system.
Managing inbound referrals.
Updating registration and EMR records as needed.
Other duties as assigned.