Patient Services Specialist - Allergy
About The Position
Patient Service Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Service Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. At our Allergy & Immunology Clinics, we treat some of the most common and overlooked concerns in the U.S., helping patients manage with proper treatment and therapies. We work with patients of all ages and implement plans of care including avoidance measures, medicine and immunotherapy. Join our team to provide safer, happier lives to those with allergies. The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 1 year of medical office or related healthcare experience OR 6 months of experience as a Providence employee in an Associate PSS position.
Responsibilities
- Coordination of information and support for patient flow.
- Provide customer service, assisting patients with check-in, registration, billing/financial aid, and insurance.
- Assist clinical teams with scheduling and clinic operations.
- Perform patient registration.
- Schedule appointments for routine and basic healthcare services.
- Perform general clerical duties.
- Demonstrate commitment to compassionate service, effective communication, and operational excellence.
Benefits
- Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
