PSS / Patient Services Specialist - Primary Care at OPMC

University of Washington Medical CenterSeattle, WA
$24 - $35Onsite

About The Position

UW Medicine Primary Care at OPMC (Outpatient Medical Center) has an outstanding opportunity for a Patient Services Specialist 2. Located just off of I-5 in north Seattle, UW Medicine Primary Care at Outpatient Medical Center is open six days a week. Our board-certified physicians provide a full spectrum of primary care, including annual wellness and preventive healthcare services, management of chronic conditions, treatment of acute conditions, mental health services and routine gynecologic exams. We believe that continuity of care — a shared goal that fosters ongoing, caring relationships between patients and healthcare providers — is vital to keeping you healthy in the long term.

Requirements

  • High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

  • Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
  • Scheduling provider and ancillary service appointments
  • Obtaining patient demographic, financial, and clinical information
  • Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
  • Other duties as requested

Benefits

  • For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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