Patient Services Specialist 2- Family Medicine Clinic

University of Washington Medical Center • Seattle, WA

1d • Onsite

About The Position

Harborview Family Medicine clinic has an outstanding opportunity for a Patient Services Specialist 2. This role is crucial for providing an efficient system of internal and external communications, scheduling appointments, and obtaining necessary patient information. The specialist will partner with the clinic team to prioritize patient satisfaction and deliver exceptional care.

Requirements

• High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Benefits

• Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED