PSR

Surgery Partners, Inc•Saratoga Springs, UT

About The Position

The Patient Services Representative performs general business office functions that may include charge capture and over-the-counter payment posting; insurance verification and eligibility; insurance pre-authorization/pre-certifications; and counseling patients and families on insurance and payment issues prior to surgery. This role ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system accurately and timely. The representative registers patients, collects and revises all patient insurance information, and collects co-pays, deductibles, and other out-of-pocket amounts at the time of service. Additionally, they post approved adjustments to patient accounts, balance receipts, reconcile daily work batches, and prepare an audit trail.

Requirements

High school diploma or GED required
Two years minimum front office experience in a medical environment

Nice To Haves

College degree a plus

Responsibilities

Charge capture and over-the-counter payment posting
Insurance verification and eligibility
Insurance pre-authorization/pre-certifications
Counseling patients and families on insurance and payment issues prior to surgery
Ensuring all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner
Registering patients in the system
Collecting and revising all patient insurance information
Collecting co-pays, deductibles and other out of pocket amounts at the time of service
Posting approved adjustments to patient accounts
Balancing receipts, reconciling daily work batches and preparing audit trail