Patient Services Representative

Lexington Treatment Specialists•Florence, SC

5d•Onsite

About The Position

The Patient Services Representative will be responsible for collecting daily fees and copays from patients, entering these amounts into the computer, and printing receipts. This role also involves completing insurance verifications, processing grant applications, balancing daily accounts, and maintaining a running total of collected monies. The representative will process daily financial reports, reconcile collected fees against computer-generated reports, and assist in preparing daily deposit slips. This position carries financial responsibility for any daily shortages. Additionally, the role includes providing assistance in other areas as needed, informing patients about flags and their removal upon fulfilling requests, answering telephones, and completing administrative responsibilities.

Requirements

High school degree preferably with at least college enrollment if not a completed college degree.
Trustworthy.
Ability to be personable, respectful and non-judgmental to all patients and staff.
Computer literate.
Flexible and able to multi-task.
Good mathematical skills.
Pass SLED background check.

Responsibilities

Collect daily fees and copays from patients and enter the amounts into the computer.
Print out receipts as they are requested.
Complete insurance verifications.
Process grant applications.
Balance daily accounts.
Keep running total of monies collected.
Process the daily financial reports.
Balance the collected fees against the computer generated financial report.
Assist in preparing the daily deposit slips.
Reconcile the daily fees, meaning the person who accepts this position is financially responsible for any daily shortages.
Provide assistance in other areas as the need arises.
Inform patients of flags and removal of flags as patients fulfill flag requests.
Answering telephones.
Complete administrative responsibilities.