Patient Services Representative - Almara OGI Maple Grove

Revo Health•Maple Grove, MN

13d•Onsite

About The Position

The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a full-time role, Monday- Friday 8:30 AM - 5:00 PM and every 11th Saturday out of our Maple Grove location. Almara Women's Health | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

High School diploma/GED or equivalent
Proficient in Microsoft Word, Outlook, and Excel
Customer Service experience required

Nice To Haves

Administrative or Medical Office experience preferred

Responsibilities

Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
Verify and document insurance information as defined by current business practices
Accurate and timely scheduling of new and existing patients in the current practice management system
Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
Chart preparation and management
Maintain a working knowledge of health care plan requirements and health plan networks
Maintain timely communication with patients, families, and staff
Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
Any and all other duties as assigned