Patient Services Representative (Per Diem)

Radia Medical Imaging•Kirkland, WA

2h•$21 - $30•Onsite

About The Position

Evergreen Radia is looking for a Per Diem PSR (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday – Saturday, located in downtown Kirkland, Washington. Evergreen Radia is a part of Radia, Inc. Come join a great team dedicated to quality imaging and excellent patient care.

Requirements

High School diploma or equivalent
Minimum of 1 year in a customer service-oriented environment required
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions
New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.

Nice To Haves

Minimum of 1-year medical office experience preferred
Knowledge of medical insurance preferred

Responsibilities

Performs a variety of clerical functions that support the overall Imaging Center
Provides a warm, welcoming environment to all patients
Ability to professionally handle a high volume of patient check-in
Ensures the accuracy of patient demographic and insurance information
Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
Accurately enter incoming orders in a timely manner
Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance