Patient Services Representative
Circle Creek Therapy•Auburn, WA
•Onsite
About The Position
Circle Creek Therapy is looking for a friendly and proactive Patient Services Representative to help create an outstanding experience for our patients. This key role supports the clinic by answering calls, checking in patients, collecting copays, and managing appointments. If you’re passionate about customer service and embody our FIERCE core values, we want to hear from you!
Requirements
- Prior experience in customer service or administrative role supporting a medical clinic is preferred.
- Strong communication and interpersonal skills.
- Proficiency in basic computer programs and scheduling software; Raintree EMR experience is a plus!
- Ability to multitask and stay organized in a fast-paced environment.
- A passion for exceptional service and commitment to our core values.
Nice To Haves
- Raintree EMR experience
Responsibilities
- Answer Phones: Be the first point of contact, assisting callers with questions and directing them to the right staff member.
- Check-In Patients: Welcome patients, verify appointments, and ensure necessary paperwork is completed accurately.
- Collect Copays: Handle payment processing in a timely, accurate, and confidential manner.
- Schedule/Reschedule Appointments: Manage scheduling, rescheduling, and cancellations, focusing on a seamless patient experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
